Help Center
Frequently Asked Questions
Find answers to common questions about our products, orders, and policies.
Are your products completely natural?
Yes, we pride ourselves on using 100% natural, ethically sourced botanicals. We do not use any synthetic fragrances, parabens, or harsh chemicals in our formulations.
Do you test on animals?
Absolutely not. Kress Cosmetics is leaping bunny certified and 100% cruelty-free. We only test our products on consenting humans.
How long will my order take to arrive?
Standard shipping within India takes 3-5 business days. Express shipping options are available at checkout. You will receive a tracking link via email once your order dispatches.
Can I return a product if it doesn't suit my hair?
We want you to love your purchase. If you are unsatisfied, we accept returns on gently used items within 14 days of delivery. Please refer to our Shipping & Returns page for more details.
Still have questions?
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